Since my kids have gotten older, I haven’t been one to think much about Halloween. But it does seem like other adults are into the celebration, for some reason. I guess people like to think they’re someone different when they dress up.
Let’s apply this principle to your HVAC system. You may be thinking, “What is he talking about?” Bear with me for a moment.
Just picking a service provider in our field can be challenging. You have no real way to go online and just search for the best maintenance provider, because everyone dresses up like one in print. But there are things you can look for online, things that may remain hidden if you don’t know what to look for.
Just being in business for 10, 20, or even 50 years is no guarantee of quality. Having a few testimonials is good but doesn’t tell the whole story. Many companies have been sold - so who is now in charge locally?
So, what is the key to evaluating a company beyond what they say in their online presence? Take a look at their culture and core values.
Has the company’s leadership embraced the things that have made them successful?
Are there leaders who have been active in the company for a long time? For ten or more years?
Does the company’s ownership provide capital and value to help grow the company, in terms of hiring and providing their team with tools and training?
Last, but definitely not least: is the company more interested in selling you repairs than providing you with predictive and preventive maintenance? Most companies earn a higher margin on repairs, so they have a vested interest in seeing your equipment fail.
Hays’ story is a little different. For one, we’ve been in the business for 75 years, and our business – though under new ownership – is still led and run by the same family of HVAC and systems experts that’s been taking care of Georgia businesses for more than seven decades. Our comprehensive maintenance service offerings are designed to keep your equipment online and prevent failures before they happen.
We believe our value and ability to maintain mechanical systems is unmatched in our area. We have unique tasking systems and the best testing equipment available. Our installed base is large and we have a vast support network ready to help us ensure that all of your facility’s systems are properly maintained and managed.
Let us help you figure out what can be done to reduce your owning and operating costs. That’s when you will know we are the best fit!
Coach Cal